Privacy Policy

When you contact us — by phone, SMS, email, web chat or our estimate form — we collect the details you give us so we can respond to your enquiry. This may include your name, phone number, email address, postcode, a description of the plumbing issue, and any preferred contact details or appointment preferences.

• To respond to your enquiry and provide a free estimate.
• To arrange and carry out plumbing work where you instruct us to do so.
• To contact you using the method you prefer, where you tell us.
• To keep records of enquiries and completed work.

We do not sell your information. We only share it where necessary to respond to your enquiry or carry out work you have requested, or where required by law.

We keep enquiry records for as long as is reasonable to manage your request and our service. If you ask us to delete your information, we will do so where we have no legal reason to keep it.

You have the right to access the information we hold about you, ask us to correct it, and in some cases ask us to delete it. To exercise these rights, contact us using the details on our Contact page.

See our Cookie Policy for details of how cookies and similar technologies are used on this website. Non-essential analytics or marketing cookies are only set after appropriate consent.

A registered business address, company registration number and privacy contact will be added here before launch. These details are not confirmed and have not been invented.

ABC Plumbing · South Wales